Live Chat

Support in Solutions

Live Interaction for Q&A

From product questions to order tracking or design assistance, we have an extensive network of support specialists ready to help through a variety of communication channels. Whether you prefer email, phone, or live chats, you’ll work with knowledgeable and experienced personnel to get the dedicated attention and information you need in a quick, concise manner.

At 80/20 our phone is answered by a live person who will quickly direct you to the right person. We have extended hours of operation; from 7 a.m. - 7 p.m. EST and if you need afterhours assistance we have personnel available.

If you prefer the convenience of online assistance we offer live chat sessions to accommodate your schedule and provide interactive support. You can expect prompt responses and useful information.

Onegoing Support

Ongoing Support

Your 80/20 support doesn’t end when you receive your order. If you have questions or need assembly advice or suggestions, we’ve got you covered. Our dedication to providing you quality products and services is all-inclusive; we want to partner with you on your entire solution.

You also have access to an extensive network of local distributors able to assist with on-site needs or product information. These knowledgeable specialists work with you to make sure you’re completely satisfied with your 80/20 products.

And in the off chance that your order isn’t exactly what you expected, we’ll make your return simple and painless and expedite the fulfillment of a replacement.

Search our distributor network to find local support